Approaching traffic should be warned of the incident. Flashing lights, flares, signs, barricades, cones and flaggers should be deployed as appropriate to prevent additional vehicles from becoming involved, and or additional incidents altogether. Sight distance to the incident as well as to overall recovery area must be considered and addressed in order to prevent additional vehicles from becoming involved.
Vehicles should be recovered and positioned for loading as appropriate for transportation away from the incident scene. This will often require the use of a winch and appropriate rigging (chains and other hardware). The tow truck, winch, and all necessary hardware must be properly sized and in good working order. Attachment to the casualty should be made to a structurally significant member. Movement of the casualty during winching must be anticipated and planned for to prevent damage or injury.
Vehicle damage sustained in a crash can lead to additional problems later on. Damage to a vehicle’s wiring can lead to fire hours or even days after the initial crash. Damage to the passenger area or cargo area can leave the vehicle’s interior and or contents exposed to the elements. Thin-film wrap (Crash Wrap) should be applied for protection.
Towing and recovery companies are called to all types of roadway incidents. Common roadways incidents include:
Vehicle collisions with other vehicles, fixed objects, animals, or pedestrians
Run-off the road (single-vehicle crashes)
Load shift (cargo on a roadway)
Regardless of the type of incident, and who requested the service, once they arrive on-scene, towing and recovery companies are expected to: Ensure Site Safety